N RICHARDS GROUP PRIVACY POLICY

This privacy policy sets out how this website (hereafter “the Site”) uses and protects any information that you give the N. Richards Group while using this website. N Richards Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you are assured that it will only be used in accordance with this privacy statement. N. Richards Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are familiar with any changes.

Who we are
Our website address is: https://nrichards.co.zw.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you – if you wish to have your data erased, please write to us on marketing@nrichards.co.zw and request this. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.

What we collect
We may collect the following information:
• name
• contact information including email address and phone number
• demographic information such as location, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect, see below:

Cookie Name Cookie Description
_GA Google Analytics data on your session (same site cookie, linked to our Google Analytics account)

facebook.com Session data to display the Facebook feed on the homepage (3rd party cookie)

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Last updated: May 2024